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Privacy Policy

Last updated: February 1, 2026

1. Information We Collect

We collect information you provide directly to us, including: your name, email address, country of residence, payment information, and any other information you choose to provide. We also collect usage data such as your IP address, browser type, pages visited, time spent on pages, and other diagnostic data when you access the Service.

2. How We Use Your Information

We use the information we collect to: (a) provide, maintain, and improve the Service; (b) process transactions and send you related information; (c) send you technical notices, updates, security alerts, and support messages; (d) respond to your comments, questions, and customer service requests; (e) monitor and analyze trends, usage, and activities in connection with the Service; (f) detect, investigate, and prevent fraudulent transactions and other illegal activities.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except: (a) to comply with laws, regulations, or legal requests; (b) to enforce our Terms of Service; (c) to protect our rights, property, or safety, or that of our users or the public; (d) with service providers who assist us in operating the platform, subject to confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Service may not function properly.

6. GDPR Rights (EU Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to: access your personal data; rectify inaccurate data; request erasure of your data; restrict processing of your data; data portability; and the right to object to processing. To exercise any of these rights, please contact us at privacy@joinbaddies.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our agreements. Financial transaction data is retained for a minimum of 7 years in compliance with regulatory requirements.

8. Children's Privacy

The Service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@joinbaddies.com.